FAQ

Frequently asked questions.

Everything you need to know about our services, how we work, and our cybersecurity solutions.

What types of projects does Olimar take on?

Olimar works across three areas: custom development (web applications, business platforms, API integrations), applied AI (assistants, automation, generative AI woven into your workflows), and managed cybersecurity (attack-surface assessment with SecuScan, continuous monitoring with SecuMon). We focus on SMBs that want tools that actually work — not just demos.

Do you work with SMBs? Is there a minimum size?

Yes, SMBs are our core market. There is no minimum — we work with businesses of 5 people as readily as with organizations of 200. What matters is a real problem and the will to address it properly. Reach out and we'll discuss your specific situation.

Where is data hosted?

Olimar's infrastructure runs on dedicated OVH servers located in Canada. Your data stays in the country. Canadian hosting is a non-negotiable baseline for us, especially in the context of Law 25 / Quebec's privacy requirements.

One exception: transactional email delivery goes through Resend, whose servers are in the United States — this transfer is disclosed in our privacy policy.

What is the difference between SecuScan and SecuMon?

SecuScan is an assessment tool: it maps your external attack surface, scans your assets for vulnerabilities, and analyses your application code. You get a prioritized report showing what an attacker would see — and what to fix first.

SecuMon is continuous monitoring: it watches the availability of your hosts, services, TLS certificates and network infrastructure around the clock. When an incident occurs, it opens a ticket, escalates appropriately, and tracks resolution.

Both products are Secuaas solutions that Olimar is getting ready to offer as a reseller — coming soon.

Are you Law 25 compliant? Can you help us comply?

Yes. Law 25 compliance is built into how we work: data minimization, hosting in Canada, explicit consent, and a published privacy policy. We don't just talk about it — we apply it to our own infrastructure.

To help you, we can assess your current posture, identify gaps, and guide you through the required measures (registries, processes, policy). A dedicated solution for Québec SMBs is currently in development.

How does a typical project unfold?

An Olimar project follows four stages:

1. Discovery (1–2 wks) — Scoping meeting, needs analysis, scope definition, and proposal.

2. Design (1–3 wks) — Technical architecture, wireframes or prototypes as needed, validation before build.

3. Build (varies) — Iterative deliveries with regular sync points. You see progress as it happens.

4. Deployment and handover — Go-live, training if required, documentation. Overall timelines range from a few weeks (targeted integration) to several months (full platform).

Do you offer support and maintenance after delivery?

Yes. The relationship doesn't end at delivery. We offer support and maintenance agreements tailored to each project: updates, fixes, improvements, and monitoring (via SecuMon for hosted clients). Terms are agreed at proposal time — there's no one-size-fits-all package.

How do I get a quote?

Easy: fill in the contact form and choose the subject that matches your need (custom project, SecuScan, or SecuMon). You can also write to us at info@olimar.ca. We take the time to understand your situation before proposing anything.

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